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POLICIES

COTTON TREE LODGE POLICIES

Deposit and Cancellation Policy

25% deposit is required upon booking to guarantee a reservation. Deposits are strictly non refundable.

Payment in full is required 60 days prior to arrival. If a booking is made 60 days or less prior to arrival, then payment in full is expected upon booking.

Cancellations less than 60 days and more than 30 days will incur a 25% charge in addition to the deposit; Cancellations less than 30 days prior to arrival will not receive a refund. This policy applies for all cancellations.

Cotton Tree Lodge is not responsible for lost room nights due to travel delays, road conditions, weather, flooding, airline/flight issues or illness. We recommend travelers consider getting travelers insurance if there are any worries about travel.

Special Group Rates are also available. Contact stay@cottontreelodge.com for more information.

ARRIVAL TIMES
2:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 2 and under stay free. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.